Datacentres & Network

Datacentre features


The UK datacentre is located in Kent. From here we collect our IP transit from SynergyWorks, operating a fully BGP compliant network. 


All clients are guaranteed a redundant high-capacity, stable and reliable power supply. Power is isolated between racks and maintained indefinite.

The datacentres use high specification UPS units to maintain power to the entire building should the main grid fail. High specification generators can deal with both customer and plant load whilst recharging the UPS.

Air Conditioning

All data floors are maintained at a constant 21°C ± 2°C and relative humidity is kept at 50% ± 10% to ensure optimum performance. Both are continually monitored with the electronic building management system with also monitors and operates other sensors such as electrical, mechanical, fire detection and leak detection systems.

Fire Detection / Suppression

Kent Science Park makes use of Very Early Smoke Detection Apparatus (VESDA). These sensitive smoke detectors are linked to the building management system which is monitored continually from an operations center and provide very early warnings to help avoid fire and business disruption.

This is coupled with an FM200 gas based fire retardant that is environmentally friendly, to put out fires instantly, without damaging equipment.

Los Angeles - USA

Los Angeles based servers are located in the Telecom Center carrier hotel, Telecom Center LA is located directly adjacent to the One Wilshire Building, the largest carrier hotel in the Western United States.on the corner of 6th and Grand in the heart of the "Telecom District," in Downtown Los Angeles. South Grand Avenue is the main corridor for optical fiber cable in the downtown area making it the prime location for Carrier Hotels.


6000 amps, 277/480 Volt, 3-phase, and 4-wire electrical service, provided by two 3000 amp main distribution switch boards and bus ducts.
The electrical systems are backed up by three 2000KW diesel generators. Each generator has diesel fuel tanks.

Air Conditioning

Abundant cooling capacity is provided by 500 Ton redundant HVAC central plant, consisting of two-250 Ton Cooling Towers, Heat Exchanges and Water Pumps. The system is backed up with generator power.


Our Los Angeles facility utilises the following network providers:

  • Level3
  • Savvis
  • Uunet
  • Mzima

Dallas, Texas - USA

SoftLayer Dallas is located inside the recognized Infomart telecom hotel, a private, Tier III, N+1 facility near downtown Dallas. Infomart is also home to data centers belonging to MCI, Level 3, Equinix, Verio, Switch & Data, Verizon, Telefonica and Via West.

It sits on three redundant TXU electrical grids, delivering diverse power to each quadrant of the building, with five on-site 100-ton water chillers meeting N+1 cooling requirements.


  • Compacity More Than 25,000 Deicated Servers
  • 6000 Amps 480v Input Power
  • 6 x 750Kva UPS Battery Backup Units
  • 3 x 2000Kw Diesel Generator with On-Site Fuel Storage
  • Redundant Liebert 30 Ton HVAC Units
  • Promixity Security Badge Access
  • Digital Security Video Surveillance


  • Comcast (1 x 10Gbps)
  • Equnix (1 x 10Gbps)
  • Global Crossing ( 1 x 10Gbps)
  • Internap (1 x 10Gbps)
  • Level (3) (1 x 10Gbps)
  • NTT America (2 x 10Gbps)
  • Savvis (1 x 10Gbps)
  • Telefonica (1 x 10Gbps)

features Included
  • No setup fees
  • Free site migration
  • Free SSL Certificate
  • Private name servers
  • No setup fees
  • Free site migration
  • Free SSL Certificate
  • Private name servers

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